Hi,
I just received a phone of a friend that hit the floor a little bit too fast. Now it is cracked and there is just a black screen but the phone can still be turned on. As I don't want it to go to waste, it's still partially working and someone can probably make it whole again, I want to sell it. But for this I need the private data to be erased.
So a factory reset is my goal, but for some reason it doesn't work out. I tried the following (which I found somewhere around here but I can't find the thread right now):
1. Get into recovery
2. Press 3 times volume down + power
3. Press 7 times volume down + power
4. Wait for two minutes
5. Press power again
This should erase the data and reboot the phone. I tried it several times but for some reason it doesn't reboot and when I turn it on again it shows my friends user name.
After that I rooted the phone and installed TWRP which worked perfectly fine. But I think I made a mistake there as TWRP is touch only, isn't it? Do I need to download the stock rom and try the factory reset again or is there any other way I can go from here?
I just received a phone of a friend that hit the floor a little bit too fast. Now it is cracked and there is just a black screen but the phone can still be turned on. As I don't want it to go to waste, it's still partially working and someone can probably make it whole again, I want to sell it. But for this I need the private data to be erased.
So a factory reset is my goal, but for some reason it doesn't work out. I tried the following (which I found somewhere around here but I can't find the thread right now):
1. Get into recovery
2. Press 3 times volume down + power
3. Press 7 times volume down + power
4. Wait for two minutes
5. Press power again
This should erase the data and reboot the phone. I tried it several times but for some reason it doesn't reboot and when I turn it on again it shows my friends user name.
After that I rooted the phone and installed TWRP which worked perfectly fine. But I think I made a mistake there as TWRP is touch only, isn't it? Do I need to download the stock rom and try the factory reset again or is there any other way I can go from here?
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