CAN SOMEBODY PLEASE HELP ME! (Factory Reset LG L21G ISSUES!)

ok guys im new here, im also new to the android communuty as well lol

that being said, i have a phone i found that is a LG L21G Tracphone.... and i just want to reset everything to get it working so i can give it to my daughter.... only issue is, when i do the power volume down button sequence, its saying factory restore is disabled by killswitch....
so.... i found a way around this.... i think lol this is where i need yalls help because im so lost!


i downloaded this tool called android multi tool to attempt to wipe all the stuff off the phone using my pc and a usb cable..... only thing is, for some reason the phone isnt being detected by the tool... its saying error device not found....

after about 3 days of googling drivers and uninstalling and reinstalling drivers.... i give up hahahaha
i come to you guys with some serious issues and any help you can give me is GREATLY appreciated!!!!

thanks again
waffa



ps
PLEASE CONTACT ME VIA EMAIL OR SKYPE ASAP! IM ABOUT TO BREAK THIS PHONE LOL

email
waffahouse89@yahoo.com

skype
waffahouse

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