Sorry if I'm not the first one to ask this question but I'm more an HTC guy and never really played with Nexus phones... My gf have a question for you guys, each time she is installing an update on her N5 (The phone is 100% stock never unlocked, not rooted, never flashed anything on it) she is experiencing these problems:
Is it a known issue that some parameters are lost after an update? If not I guess a simple factory reset or maybe flashing the factory image could help...?
thanks.
- Ringtone isn't audible after an ota, she is using one of the ringtone already included in the OS (no custom ringtones). When going to "Settings --> Sound & Notification" after an OTA udpate, "Phone ringtone" is set to "Unknown ringtone". She must set the ringtone to what it was before the OTA.
- Background image reset by itself after an OTA
- WiFi network settings are lost.
Is it a known issue that some parameters are lost after an update? If not I guess a simple factory reset or maybe flashing the factory image could help...?
thanks.
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